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The physicians and staff of Ohio Cancer Specialists, Inc. extend a warm welcome to you and your family. You may be entering a period of difficult health care decision-making, and we would like to assist you in any way we can. Your primary concern will, of course, be your health care. You can get more information on the services we have available on our OCS Services page. General information follows below. |
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Office HoursOur offices are open Monday through Friday from 8:00 a.m. until 5:00 p.m. Our staff can be reached During off hours by dialing 419-756-2122. Our answering service will convey the information appropriately, and we will return your call as soon as possible. [ back to top ] Scheduling AppointmentsAppointments can be scheduled during our normal business hours by contacting any of our three locations. We attempt to accommodate individual requests. We strongly suggest that you call as far in advance as possible for an appointment most convenient to your schedule. On your first visit, we ask that you arrive thirty minutes early so our staff can collect medical and insurance information from you. Please bring all your insurance cards with you. It is also a good idea to bring a list of current medications. Wednesday, January 13, 2010CancellationsIf you are unable to keep your appointment, please notify us as soon as possible. This allows us to accommodate other patients. [ back to top ] Telephone ConsultationsWe will discuss individual patient cases over the telephone when possible. This includes questions regarding prescriptions, a particular treatment, or symptoms. We ask that you limit telephone consultations to those situations when an office visit is not possible. Depending on the nature and complexity of the consultation, there may be a charge. [ back to top ] New Patient Registration FormsIf you are a new patient to Ohio Cancer Specialists, we require
a registration form and a HIPPA agreement be completed upon your first
visit to our facility. Please click on the link below to download our
New Patient Registration Form so that you may have these forms completed
prior to your scheduled appointment. Should you have any questions
on either of these, please do not hesitate to call our office at
419-756-2122 and a member of our staff will be able to assist you.
[ back to top ] ConfidentialityConfidentiality of medical records is of the utmost importance to us. We ask that you provide a list of any individual with whom you will permit us to discuss your case. Unless a person is specifically named, please respect our refusal to discuss any aspect of your case. [ back to top ] BillingAs a courtesy, we will file an insurance claim on your behalf. We attempt to file each claim in a timely manner, and as accurately and completely as possible. Ultimately, the responsibility for the claim is with the patient. For those patients with no insurance, payment in full is expected on the date of service. We will provide a fee schedule upon your request. In addition, all co-pays and known deductibles must be paid on the date of service. Any claim not paid by the insurance company 90 days from the date of service is considered past due and must be paid in full. We will provide you with an insurance claim so that you may follow up with your insurance company. For your convenience, we accept Master Card and Visa. If you have any concerns regarding your bill, please call our billing office at 419-756-0746. The fax number for the billing office is 419-756-8456. [ back to top ]
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